Privacy Policy

 Privacy Policy – Velqumora™

**Last Updated: February, 2026**

At Velqumora™, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you visit our website or purchase drinkware products from our store.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

## 1. Information We Collect

We collect certain information to provide a better shopping experience, improve our services, and maintain website security.

### Information You Provide

When placing an order, contacting customer support, or subscribing to updates, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (securely processed through trusted third-party payment providers)

### Automatically Collected Information

When browsing our website, some technical information may automatically be collected, including:

• IP address
• Browser and device type
• Operating system
• Website activity and pages viewed
• Cookies and similar tracking technologies

## 2. How We Use Your Information

We may use your information for purposes including:

• Processing and fulfilling orders
• Sending shipping confirmations and tracking updates
• Responding to customer inquiries and support requests
• Improving website functionality and user experience
• Personalizing product recommendations and promotions
• Sending marketing communications if you choose to subscribe
• Detecting fraud and maintaining website security

## 3. Data Security

We use appropriate security measures to help protect your personal information.

**Secure Encryption:** Payment information is protected using encrypted technology.
**Restricted Access:** Customer data is accessible only to authorized personnel.
**No Full Card Storage:** Velqumora™ does not store complete credit card information after payment transactions are finalized.

## 4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties.

However, limited information may be shared with trusted service providers that support our business operations, including:

• Payment processing providers
• Shipping and delivery partners
• Website hosting and technical support services
• Marketing and advertising platforms

We may also partner with advertising services such as Google or Meta that use cookies and tracking technologies to display relevant advertisements. Users can manage advertising preferences directly through those platforms.

## 5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and enhance user experience.

**Essential Cookies** – required for shopping cart and checkout features.
**Performance Cookies** – help analyze website traffic and improve performance.
**Marketing Cookies** – used for personalized advertising and remarketing.

You may disable cookies through your browser settings, although some website features may not operate properly if cookies are disabled.

## 6. Third-Party Links

Our website may contain links to external websites operated by third parties. Velqumora™ is not responsible for the privacy practices or content of those websites. We encourage users to review third-party privacy policies before submitting personal information.

## 7. California Privacy Rights (CalOPPA)

In accordance with the California Online Privacy Protection Act (CalOPPA):

• Users may browse our website anonymously.
• We honor “Do Not Track” browser settings where supported.

California residents may request access to, correction of, or deletion of their personal information in compliance with applicable privacy laws.

## 8. Children’s Privacy

Velqumora™ does not knowingly collect personal information from children under the age of 13. If such information is discovered, we will take appropriate steps to remove the data promptly.

## 9. Data Breach Procedures

In the event of a data security incident:

• Affected users may be notified within 7 business days when required.
• We may also post a notice on our website if legally necessary.

## 10. Email Communications

Your email address may be used to:

• Send order confirmations and shipping updates
• Respond to customer support inquiries
• Provide promotional offers and newsletters (if you opt in)

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.

## 11. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Request access to personal information we maintain
• Request updates or corrections to your data
• Opt out of marketing communications
• Control cookie settings through your browser

Please note that disabling certain cookies or website features may impact website functionality.

## 12. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:

**Velqumora™**

**Email:** service@velqumora.com